Malaysia is heading towards becoming an ageing nation, with an estimated 5.8 million elderly individuals, accounting for 15.3% of the population aged 60 years and above, by 2030. This diagnostic study aligns with the government’s aspiration to provide formal and informal services and facilities to achieve overall societal well-being.

The primary objective of this study is to develop a long-term care (LTC) model for the elderly by 2030. The study diagnoses service gaps and proposes improvements to existing services. It also identifies the demand for both formal and informal services, particularly in the care of the elderly, focusing on human capital and financing systems. Additionally, the study provides recommendations for an LTC action plan and identifies suitable localities for pilot studies to implement the LTC model in Malaysia.